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Apple ID

I recently received a work phone which was set up by my employer with my work apple ID, work emails etc. I signed into my own personal ID, thinking it would keep the work email log-in etc but it didn't.

Long story short, I've logged back into my work apple ID & now my work email account has disappeared & I'm still left with all the apps/pics etc from my personal ID.

I've reset/erased all content & settings and logged back into my work ID. Same problem persists & it asks me to log into my personal apple ID if I try to open any of the apps which are still present. I'm wondering if there's a way to reset a phone back before a specific date or some way to sort the problem.

iPhone 6s

Posted on Aug 26, 2019 11:48 PM

Top-ranking reply

Eric Root

Level 10

684,627 points

Posted on Aug 27, 2019 6:34 AM

You need to have a backup made before you entered your personal ID to reset back to as it was. For the apps, you can try setting up Family Sharing between the 2 IDs if you want to be able to share purchases made with the IDs.

Family Sharing

Family Sharing - Set up

You can reenter your work email address in Settings/Password & Accounts. Unless you have a backup made prior to the change, all other data is lost and can't be recovered.

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Apple ID

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