Iphone X Unable to Activate after update
About 10 days ago, prompt by information on
Settings on my IPhone X (that there is an update available) I connected my IPhone
to MacBook Computer and successfully was able to back up my phone.
After that iTunes downloaded new firmware and
completed restart.
Next I got following message that there is
another update available. So I clicked yes to I want to update again.
After all proceeds similar to above I got a
massage: Unable to Activate – An update is required to activate your iPhone.
The only options I have is go back or shutdown device.
If I shout down, after restart getting the same
screen.
I already called Apple on line support, they
could not help me and send me to Apple Store.
I have visited Apple Store, and again the same
problem and no solution.
Apple Store Lead hand setup a case with
escalation team to resolve the issue.
I waited one week to get any reply but no one
called me back.
I called yesterday support line for follow up
and get connected with Senior Advisor. We went again with all those (connect to
PC, download, update, reset, press up and down etc) and still the same issue.
After about 40 minutes Apple support offered me
service repair for $700+ (plus tax). They stating that there is an hardware
issue.
FYI my phone warranty expired in June 2019, and
phone was working perfectly fine before updating about 10 days ago.
Just wondering if anyone had the same issue and
was able to resolved?
[Personal Information Edited by Moderator]
iPhone X