Accidentally purchased items in a game

Touch ID purchased for me something in a game

Posted on Aug 28, 2019 2:45 AM

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Question marked as Top-ranking reply

Posted on Aug 28, 2019 6:20 AM

Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide







1 reply
Question marked as Top-ranking reply

Aug 28, 2019 6:20 AM in response to I_need_apple_support

Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide







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Accidentally purchased items in a game

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