The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Why doesn’t my refresh button work on my find my iPhone app? It hasn’t been working for the last two weeks. It takes about two minutes before I can actually refresh. Can I delete this app?
iPhone XS
That isn't one of the apps that can be removed.
Apps - Remove built-in Apple apps from the Home screen on your iOS device or Apple Watch
Try double clicking the Home button or swipe up from the bottom of the screen and swipe Find My Phone upwards. Open Find My Phone and test.
Find my iPhone app
