iTunes asks me to authorize my computer every time I try to play my purchased music! AND doesn't want to convert to MP3!!!
Hello,
I installed iTunes for windows (my version is windows 7) a few days ago and purchased a kpop album. After the purchase, the music appeared in my library and when I try to play it, iTunes asks me to authorize my computer. This didn't happen only once but every time I try to play the music, it asks for authorization.
Also, when I try to convert the music to MP3, it gives me an error in the attached image.
I've been trying to reach support but to reach support, I need the serial number of my product and I don't know where to find the serial number of my iTunes or is it the serial number of my device? My device is a Samsung laptop running windows 7!
I'm stuck and don't know what to do: I can't enjoy my purchased music and I can't convert them to MP3 nor can I reach support to solve the problem. Please help ASAP.
Thank you.