Backup can't be restored because it is iOS 12.3.1

What can I do when my old phone had iOS 12.3.1 and my new phone iOS 10.3.3?

When I want to keep the backup?

iPhone XS

Posted on Aug 28, 2019 11:27 AM

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Top-ranking reply

ProustGiulio

Level 10

209,850 points

Posted on Aug 28, 2019 11:31 AM

Your "new" iphone MUST run at least iOS 12.3.1 (or later).

Update it:--> Update your iPhone, iPad, or iPod touch - Apple Support

Regards

Giulio

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2 replies

Top-ranking reply

ProustGiulio

Level 10

209,850 points

Aug 28, 2019 11:31 AM in response to si33

Your "new" iphone MUST run at least iOS 12.3.1 (or later).

Update it:--> Update your iPhone, iPad, or iPod touch - Apple Support

Regards

Giulio

Reply

Niel

Level 10

742,187 points

Aug 28, 2019 11:31 AM in response to si33

You update the new iPhone to 12.4.1 and then restore the backup.

(173948)

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Backup can't be restored because it is iOS 12.3.1

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