You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can send iMessages but not SMS from MacOS

I am running Mojave 10.14.6 on my MacBook Air. I can send and receive iMessages fine. I can also receive SMS messages but I am unable to send them.I get the red exclamation mark and the Not Delivered status. If I send an SMS from my iPhone, it shows up in the thread on my Mac. In the attached screen shots, the "Not delivered" messages were ones sent from the Mac; the successful ones were sent from my iPhone and showed up on the Mac. I have closed and reopened the Messages app; I have rebooted the Mac. I am not sure of the significance of the pink/orange status for the recipient.


The fact that iMessage works, and the fact that I receive SMS messages and can see the ones I've sent from my phone makes me think that all the configuration is correct. TIA for any suggestions.

MacBook Air

Posted on Aug 28, 2019 2:12 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 28, 2019 3:38 PM

Hello!


Check out the following link to ensure that you have text message forwarding set up properly.


How to forward text messages on your iPhone: https://support.apple.com/en-us/HT208386


Let me know if this helps!

2 replies

Aug 28, 2019 10:28 PM in response to GSTRIB5

Yes it did! I had previously checked this out but the "Text Messaging Forwarding" option was missing; I had missed the small print that said

Don't see the Text Message Forwarding setting on your iPhone? Go to Settings > Messages, turn off iMessage, turn it back on, tap Send & Receive, tap Use Your Apple ID for iMessage, then sign in with the same Apple ID used on your other devices.

Once I turned iMessage off and back on, it started to work again.


Thanks so much!

Can send iMessages but not SMS from MacOS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.