Face ID doesn’t recognize me for Apple Pay

Tried to pay off Apple Card using Apple Pay. Face reader doesn’t recognize me.

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iPhone XR

Posted on Aug 28, 2019 2:21 PM

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anypats

Level 7

21,363 points

Posted on Aug 28, 2019 2:42 PM

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the Face ID doesn't work when trying to use Apple Pay then you should see an option to use the passcode instead.

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3 replies

Top-ranking reply

anypats

Level 7

21,363 points

Aug 28, 2019 2:42 PM in response to jjrule23

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the Face ID doesn't work when trying to use Apple Pay then you should see an option to use the passcode instead.

Aug 28, 2019 2:22 PM in response to jjrule23

Then you need to reset your Facebook ID.

jjrule23 Author

Level 1

13 points

Aug 28, 2019 2:36 PM in response to QuickTimeKirk

? What does Facebook have to do with apples facial recognition

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Face ID doesn’t recognize me for Apple Pay