Can't Save Word Document

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Level 1

17 points

Can't Save Word Document

When I try to save I get the message, "'Word cannot save or create this file. The disk may be full or write-protected.Try one of the following:

*free more memory

*make sure that the disk you want to save the file on is not full, write-protected or damaged.'"

I also get the message, "Word is unable to save the AutoRecover file in the location you have specified. Make sure that you have specified a valid location for Autorecover files in Preferences, and that you have permission to write files to the location that you specified." I haven't changed anything in preferences etc. and it was working before.

iMac running Mojave

iMac Line (2012 and Later)

Posted on Aug 29, 2019 12:54 PM

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Answer 1

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suzannegarn Author

Level 1

17 points

Aug 29, 2019 1:51 PM in response to VikingOSX

There is a ton of space on my hard drive. I should have pointed that out in the request. At any rate I called Apple Support and they had me cut and paste into Google Docs and then reboot my computer and then cut & paste it back into Word. I had to fix the formatting, but the content was saved. Clever fix.

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Answer 2

Aug 29, 2019 1:11 PM in response to suzannegarn

But the critical question which Word posed is — are you out of storage on the medium where you are attempting to save the document?

If you are attempting to save to your startup drive, click on Macintosh HD, and then press option+command+i to show info about the drive. What are the available and used values?

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Answer 3

Aug 29, 2019 2:50 PM in response to suzannegarn

That is my go to solution as well. When in doubt --- reboot.

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Can't Save Word Document

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