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guadalupe197 Author

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10 points

Cannot restore iphone with iTunes

My iPhone is in recovery mode. But when I tried to restore/update it with iTunes it says an unkown error occurred. (error 4013).

Posted on Aug 29, 2019 7:47 PM

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Level 10

268,065 points

Posted on Aug 29, 2019 9:45 PM

If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

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Top-ranking reply

Level 10

268,065 points

Aug 29, 2019 9:45 PM in response to guadalupe197

If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

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Level 10

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Aug 29, 2019 7:49 PM in response to guadalupe197

Windows computer? What version of iTunes?

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guadalupe197 Author

Level 1

10 points

Aug 29, 2019 9:41 PM in response to deggie

I have a MacBook air. The iTunes version I have is 12.9.5.5

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Cannot restore iphone with iTunes

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