iPhone could not be restored. An unknown error occurred (4013)

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Level 1

8 points

iPhoneX failed and is saying it needs to be restored, plugged into iTunes but get the 4013 error.

Any ideas what could be the issue or solution?

Thanks!

iPhone X

Posted on Jul 13, 2020 11:55 AM

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Answer 1

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Level 10

264,033 points

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Answer 2

Level 1

8 points

Thanks but had already gone through that general support doc, it doesn't really say anything other than "try again and contact us"

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Answer 3

Level 10

264,033 points

It’s too bad your iPhone still isn’t working.

It sounds like contacting Apple Support is your only remaining choice.

Good luck!

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