iPhone could not be restored. An unknown error occurred (4013)

Question

Level 1

8 points

iPhoneX failed and is saying it needs to be restored, plugged into iTunes but get the 4013 error.

Any ideas what could be the issue or solution?

Thanks!

iPhone X

Posted on Jul 13, 2020 11:55 AM

Reply

Answer 1

Top-ranking reply

Level 10

268,065 points

Reply

Answer 2

Level 1

8 points

Thanks but had already gone through that general support doc, it doesn't really say anything other than "try again and contact us"

Reply

Answer 3

Level 10

268,065 points

It’s too bad your iPhone still isn’t working.

It sounds like contacting Apple Support is your only remaining choice.

Good luck!

Reply

Similar questions