User profile for user: ahmedabdelhamid22
ahmedabdelhamid22 Author
User level: Level 1
4 points

email

I have receive email from Apple ID

DyEehdatwrSZ CustomerAkCustomerrW,oT

Y3xokNu6drDu iGAA5pKRp24l8seLj rgIzsDKu has been locked4Bhas been lockedGy xMbRfeKaciKam9uuWskneeh GQogtfzt 69secoHqmAeem8 L1v7miJnoWolUXag0toUekGdue MHpI8oA5lJYimDcSziPee2DskQ

TCRhOaeFy cEfbfo2MlXRlSmo5SwqAiH9n4cgdS jGcUah8CatnndmgOYeQQsPS R1tnxoYv OfyeyoZ4uvqrDh q4Ag7pbOpZNl7feIR nWIPkDYg mqw51erMrgjeIe Obm4Ia8fdiZePv OfoWzny5

August, 29 2019 PDT:

BhGijOlkWlORiDznK5gIX VGI5gnJlfcfosOrLHmhjaS1tOMi9XotbnNU

Wa8eSt 1ynHPe5yepmdJK g5t2ao4C 8VvsMepLrNSiYAfzeyfO s8y1Yo7cuRJr3B SRa9Pc3rcTdotRuRLnuetYk VUiVJnHdfejoG9rO5msvaJft99ig3oGpn2Y ObirNn83 DLoiJrsHdyueNErnX oufeWonjrEW 9ZyoEoGyu0e P1tCtoqa sPkDyeMRePopXM7fcmPoVhnfftyoi9PnEZu1re40 vcui4sRdixqnkjgIa RHykHomnu8mry6 cdAarp2bp9nlNAeRb U3IInDHr b2ad8c1Mc6IoheuUtn21t8y

Y9GolFu4Q w5nWxeDyeI9dw8 YCtduoUF Cls9diR5gernry QCabrnXUdMz w6vLXepxrECi3jf3qy80 OHikYtG0 sPaz8seQ rAsKOoa7oTWnxY uLacKsrS oapGoopwsBFssOiuAbttllqed8,wf ztyLPo0TuDh fSsxPhe1oSJuu4lQ1d3D 5QdJ8obXKitV3hrviXIs2n H2sZSofLobsnTA 0kbCtesWcVMa9xul8s5EeKs pcdE3i0PsaIak4bH1luTet3dRD xWaEmcD1crho8Du9KnnAtFlstD 4MavhrwqemP JSebjvIWebSn06tjcuPgaDJlwulkPyiO cDdIpeULldIeeCtEEepBd2Z aBaWulBUoW1nN4gQZSHeanmFnajqimIljzs4e,ae MviJvCyAlcXoakumPdOq,Zs zWaYanFJdkL o4oGMtYGhJIep2r6P u5dlea2AtgeaOt ODs8WtDBoOYrSPe4adyp CEwfXibztCjhgC N2AMKpCzpLOlLDeHZ

YRCo8PuvK oPsJ5htVoB4utJl8NdcV verify your account informationNh bpa0fso2 cfs0FoUjox3nwC jEabesOq LmpnconPsdRsG7iqxbS1lBHesa EGfhGrUVonEmty0XyhUo4auVMr1K BIAVhpOQpralRieBt j6IwZDYE Z4aGtc0GcBvoyqu1gndytAU 0jpHBavygD5eX7 huaKHtAY (hrTtW2tSCpUgs0R:OP/55/QaapcpJPpJylUkegfi8odmn.mAaRxpjxprdlMgeWY.CacdZoUfmgT)

SbwiHUnGzcJle

iPhone XS

Posted on Aug 29, 2019 11:36 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
685,221 points

Posted on Aug 30, 2019 6:39 AM

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

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User profile for user: Eric Root
Eric Root
User level: Level 10
685,221 points

Aug 30, 2019 6:39 AM in response to ahmedabdelhamid22

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

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User profile for user: King_Penguin
King_Penguin
User level: Level 10
334,318 points

Aug 29, 2019 11:46 PM in response to ahmedabdelhamid22

You haven't, it's a phishing email (grammar mistakes, 'dear customer' etc.) you could forward it to Apple : reportphishing@apple.com , and then delete it.


Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

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