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Please tell me how to turn off auto billing! I keep getting charged 4.99 per month for an app iTunes bill that doesn’t show up on my account- please help!

How can I stop auto billing for a subscription that doesn’t show up on my account?

iPhone XS

Posted on Aug 30, 2019 10:16 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2019 10:33 AM

Various possibilities:


If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - Does not mention purchases made under Family Sharing which might be charged to the organizer's card but will not appear under the organizer's purchase history or subscriptions. Ask family members about those or check your receipts. --> https://support.apple.com/HT207865


View, change, or cancel your subscriptions - "Learn how to view your subscriptions that renew automatically, change your subscription period, and turn off Automatic Renewal." "If you don’t cancel more than 24 hours before your renewal date, your subscription might renew." Deleting an app does not cancel a subscription. https://support.apple.com/HT202039


Get help with subscriptions not billed through Apple - https://support.apple.com/HT207865


3 replies
Question marked as Top-ranking reply

Aug 30, 2019 10:33 AM in response to klarsonl

Various possibilities:


If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - Does not mention purchases made under Family Sharing which might be charged to the organizer's card but will not appear under the organizer's purchase history or subscriptions. Ask family members about those or check your receipts. --> https://support.apple.com/HT207865


View, change, or cancel your subscriptions - "Learn how to view your subscriptions that renew automatically, change your subscription period, and turn off Automatic Renewal." "If you don’t cancel more than 24 hours before your renewal date, your subscription might renew." Deleting an app does not cancel a subscription. https://support.apple.com/HT202039


Get help with subscriptions not billed through Apple - https://support.apple.com/HT207865


Please tell me how to turn off auto billing! I keep getting charged 4.99 per month for an app iTunes bill that doesn’t show up on my account- please help!

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