Hello I can’t contact support team. When you click on ITunes “Report a problem”, you’re took to a site where , when you write your Apple ID and Password, it says “You must use an Apple ID that has previously been used in ITunes. Sign it again with another Apple ID” I can log in using my Dad’s ID, but I need mine , because payment was made from it( my Apple ID).I want to try return money. Thank you for your help
iPhone XR
It shows in your iTunes account's purchase history : See your purchase history in the App Store or iTunes Store - Apple Support ? If it does, does it show as having been paid, or is only pending ?
Try a different browser / network / computer, or try this form : https://www.apple.com/emea/support/itunes/contact.html
You are sure the payment was from your iTunes account, it shows on the account's purchase history : See your purchase history in the App Store or iTunes Store - Apple Support ? Or is it and upgrade to iCloud storage ?
Or have you only received a : About payment card authorization holds from the App Store or iTunes Store - Apple Support ?
I’m sure, I see it in my purchase history, I didn’t received it. money was written off from the card.
Thank you for your help, I did it, do you know why ITunse support service doesn’t work? We translated it: “Sorry , the request cannot be completed. Please try again now or later”
Thank you)
ITUNES
