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why does my ipad air shut down unexpectly

Why does my ipad air shut down unexpectedly and show no battery and then later it starts up with battery % back to normal

Posted on Aug 30, 2019 9:43 PM

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Question marked as Top-ranking reply

Posted on Aug 31, 2019 6:49 AM

Have you tried a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons?



All of this maybe an indicator of a failing battery.

Suggest bringing your iPad Air into your nearest, “local” Apple Store for diagnosis, evaluation and potential options.



Best of Luck to You!

4 replies
Question marked as Top-ranking reply

Aug 31, 2019 6:49 AM in response to Madjon33

Have you tried a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons?



All of this maybe an indicator of a failing battery.

Suggest bringing your iPad Air into your nearest, “local” Apple Store for diagnosis, evaluation and potential options.



Best of Luck to You!

why does my ipad air shut down unexpectly

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