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ObieXLV Author

Level 1

6 points

iPad Air 2 unexpected shutdown

My iPad Air 2 shuts down sometimes even when battery is a 100% charge. The only way to turn it back on is to plug it back in. It shows the Apple reboot screen and battery shows 100%. This doesn't happen all of the time but has started occurring more often. Battery? Anyway I can check this without going in to an Apple Store?

Thanks.

iPad Air 2, iPadOS 13

Posted on Jun 25, 2020 3:13 AM

Top-ranking reply

QuickPost

Level 10

103,377 points

Posted on Jun 25, 2020 9:14 AM

Hello,

You will need to call Apple for diagnosis.

Contact AppleCare

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iPad Air 2 unexpected shutdown

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