iMac will not boot up

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Level 1

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iMac will not boot up

I restarted my iMac and it won’t boot up. It keeps showing the apple icon alternating with the “do not enter” symbol. I’ve disconnected, reconnected, and tried restarting many times with same result. Please help!

Posted on Aug 31, 2019 8:08 AM

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Answer 1

Top-ranking reply

rkaufmann87

Level 10

144,108 points

Aug 31, 2019 8:29 AM in response to Wagaman925

Please follow the troubleshooting steps in About the screens your Mac displays as it starts up - Apple Support

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Answer 2

Wagaman925 Author

Level 1

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Aug 31, 2019 1:56 PM in response to rkaufmann87

I have EtreCheck. I have been trying to run a backup with WD SmartWare but I can only get so far until it freezes up and I get the spinning pinwheel again. Would it be a good idea to reboot in safe mode?

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Answer 3

Wagaman925 Author

Level 1

9 points

Aug 31, 2019 9:27 AM in response to rkaufmann87

Thanks. It’s starting up now but moving very slowly. I keep getting the spinning pinwheel for long periods when I try to do anything. I’ll continue to troubleshoot

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