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can't send email

When I tryto send email I get the message "can't send email because it resembles spam or contains links." How can I correct this?

MacBook

Posted on Aug 31, 2019 12:35 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 2, 2019 8:09 AM

If AT&T provides you with a web-based email interface, you should try logging in using your favorite web browser to see if you can send emails. If you can, then you verified that it is not something amiss with your account.


Otherwise, you may have adware/malware present on your Mac that could trigger these warnings when sending emails. I suggest that you run Malwarebytes for Mac to detect and remove any, if found. It comes as a free trial, and afterwards, you can elect to stop using it, use its "after-trial" free version, or purchase a subscription. The free trial should be all that you would need in this case.


I also recommend that you run an EtreCheck report and post it here. With this report we can help you analyze your Mac to see if anything else may be causing this issue. The report does not contain any personal information and is for diagnostics use only. The following user tip gives you all the details:

5 replies
Question marked as Top-ranking reply

Sep 2, 2019 8:09 AM in response to marine-retired

If AT&T provides you with a web-based email interface, you should try logging in using your favorite web browser to see if you can send emails. If you can, then you verified that it is not something amiss with your account.


Otherwise, you may have adware/malware present on your Mac that could trigger these warnings when sending emails. I suggest that you run Malwarebytes for Mac to detect and remove any, if found. It comes as a free trial, and afterwards, you can elect to stop using it, use its "after-trial" free version, or purchase a subscription. The free trial should be all that you would need in this case.


I also recommend that you run an EtreCheck report and post it here. With this report we can help you analyze your Mac to see if anything else may be causing this issue. The report does not contain any personal information and is for diagnostics use only. The following user tip gives you all the details:

can't send email

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