Transfer data to new XR

Trying to transfer from old iPhone to new XR. Before I could scan the QR code using the AT7t Mobile Transfer app I get a message "We are scanning your device for content, this may take a few minutes."  This has been going for 1/2 hour, is this normal?

iPhone XR

Posted on Aug 31, 2019 3:20 PM

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Transfer data to new XR

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