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Level 1

4 points

Outlook cannot connect to exchange server on mac

Im not being able to connect with my email on outlook all of a sudden. I get the message saying Outlook cannot connect to the exchange server

Posted on Aug 31, 2019 7:22 PM

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3 replies

rose_10

Community Specialist

Sep 2, 2019 10:18 AM in response to nita225

Hello nita225.

Welcome to Apple Support Communities.

If I'm understanding correctly, you are having some trouble with connecting to your Outlook email because of an error regarding the exchange server. Email is important, and I will be glad to assist.

Please see the following resource for some steps which can help resolve this issue:

If you can’t send or receive email on your Mac

Cheers.

Tesserax

Level 10

148,537 points

Sep 2, 2019 12:32 PM in response to nita225

Is this MacBook Air assigned to you by your company or is this your own personal property? Regardless, when you have this issue, are you connected directly to your company's wireless network or from a remote location using a VPN connection?

KiltedTim

Level 10

195,693 points

Sep 2, 2019 10:22 AM in response to nita225

Talk to your Exchange administrator or IT help desk.

Outlook cannot connect to exchange server on mac