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The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >
Since yesterday I have been unable to access the internet from my iPad Air2. It’s ok on the PC so not an internet problem. I’ve tried rebooting the iPad but it makes no difference. When I try to sign in it says it’s an incorrect password, even if I share from my phone.
iPad Air 2 Wi-Fi
No.
I meant how are you logging into your internet to try and gain access.
I do not understand how you are accessing your Internet?
Using a home, local Wifi network MODEM/router?
Using s cellular connection?
How are you accessing the Internet on your iPad and where are you needing to sign in in order to gain access?
Thanks for your help above.
I’ve spoken to Apple and they tried various things then suggested I switch the router off and on, which has fixed the problem.
Have you tried a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons?
Yes. Didn’t work. I’m in the UK if that makes any difference?
Signing in where, exactly?
England.
All you had to do was to answer my questins to better explain this to me and I/we would've been able to hash this out.
Wasted both of our time.
Very sorry. When I said I was in the UK, you asked “signing in, where exactly”. I totally misunderstood what you were asking. Apologies.
Internet access
