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Sound not sounding

No sound when I receive a Text Message on iPhone 6S, iOS 12.4.1 - All other sounds seem to be normal. Couldn't find an obscure switch - it wasn't the Settings/Sound nor the Settings/Notifications. Did find a solution from support forum - I'll share it.

iPhone 6s

Posted on Sep 1, 2019 7:47 AM

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Question marked as Top-ranking reply

Posted on Sep 1, 2019 7:49 AM

jg williams - his Reply in earlier thread had the solution for me.

User level: Level 1 (4 points)

May 24, 2018 8:15 PM in response to JWSHOS

click on the small i in a circle at the upper right of a message from a contact (such as your wife) that is not giving you an alert. turn off “hide alert” and it should now give an alert from that person.

Bingo - that worked!

1 reply
Question marked as Top-ranking reply

Sep 1, 2019 7:49 AM in response to Laura Wilson

jg williams - his Reply in earlier thread had the solution for me.

User level: Level 1 (4 points)

May 24, 2018 8:15 PM in response to JWSHOS

click on the small i in a circle at the upper right of a message from a contact (such as your wife) that is not giving you an alert. turn off “hide alert” and it should now give an alert from that person.

Bingo - that worked!

Sound not sounding

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