Software update on New Macbook Air
I have bought a new MacBook Air and it’s software update does not want to complete. It is a 3GB update and stop the update at 2,14GB and when I restart it, it starts at 1,19GB
Question marked as
You could see if the MacBook/Air would start up and run in Safe mode.
IF that works, you may have to log-in with admin/user password to then
it would allow you to enter Safe mode. There are several things this may
do, to verify and check existing system and user files; even if you cannot
tell beyond an active Safe startup.
Once the Mac has started in Safe mode, you could simply re-start and
the normal startup should engage automatically. See details here:
• Use 'safe mode' to isolate issues with your Mac - Apple Support
https://support.apple.com/en-us/HT201262
There are other useful bits of info within the article above; note this:
".. To start up in Safe mode:
- Start or restart your Mac, then immediately press and hold the Shift
- key. The Apple logo appears on your display. If you don't see the Apple
- logo, learn what to do.
- Release the Shift key when you see the login window. If your startup disk is encrypted with FileVault, you might be asked to log in twice: once to unlock the startup disk, and again to log in to the Finder.
•To leave safe mode, restart your Mac without pressing any keys during startup..."
Hard to say what may have caused this issue to manifest itself at this point in time.
(You may need to check & see the status of the system volume, and disk health.)