Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Doubble charged

i play a game on my phone lords mobile but suddenly when I purchase anything I get charged double and only get one item I have talk to the game developers but they say the issue is on apple I can’t get a refund since I didn’t notice it before it was to late so what should I do? Delete the game and never buy from it

iPhone 7

Posted on Sep 2, 2019 2:33 AM

Reply
Question marked as Best reply

Posted on Sep 2, 2019 2:41 AM

Assuming that both are 'proper' charges and one isn't just a : About payment card authorization holds from the App Store or iTunes Store - Apple Support, what did iTunes Support say when you contacted them ? If you haven't contacted them you should do so : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Best reply

Sep 2, 2019 2:41 AM in response to madelen88

Assuming that both are 'proper' charges and one isn't just a : About payment card authorization holds from the App Store or iTunes Store - Apple Support, what did iTunes Support say when you contacted them ? If you haven't contacted them you should do so : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Doubble charged

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.