random kernel crash

I keep getting random kernel panics at unpredictable times. Any idea what could be causing this? Sometimes the MacBook Pro won't even turn back on for a significant period of time afterwards. Here is the information from the latest which occurred during startup (usually its just in the middle of working on something):


MacBook Pro with Touch Bar

Posted on Sep 2, 2019 6:11 AM

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17 replies

Sep 2, 2019 9:45 AM in response to Hardolin81

Please post the EtreCheck output as a "Reply" to this thread

<https://itunes.apple.com/app/etrecheck/id1423715984?ls=1&mt=12>

Click on the Share icon and select "Copy Report"

And then Paste the report as a "Reply" to this thread using an "Additional Text" box.

EtreCheck is a tool that helps Apple Support Community volunteers debug problems without any access to the troubled computers. Debugging problems can be a difficult task even when the machine is in front of you. Attempting it via a discussion forum is extremely difficult. EtreCheck is a great help that regards.

Sep 2, 2019 11:45 AM in response to Hardolin81

I agree about Avast. Doesn't do any good and is a known bad actor.

Citrix is also a known bad actor.


I don't know what LfConnectDriver is, but it is a potential culprit. I'd remove the other two kernel extensions and wait to see what happens.


Tunnelling software is hit or miss with regard to kernel panics. Unless it is for connecting to a corporate network, it is not likely as "safe" as you were led to believe. If the service is free, you are the product, not the consumer.

Sep 2, 2019 12:27 PM in response to Hardolin81

The panic appears to be an assert in Apple code. An assert is a bit of code that says "The code expects to see a specific condition at this point in the code, and if that condition is not found, panic the kernel, as it is unsafe to continue".


Generally speaking the macOS kernel does not panic on its own. However you have added kernel code via the following kernel extensions

Kernel Extensions:
/Applications/Avast.app
AvastFileShield.kext (4.0.0 - SDK 10.12)
AvastPacketForwarder.kext (2.1 - SDK 10.12)

/Applications/Tunnelblick.app
tap-notarized.kext (20141104 (Tunnelblick build 5300))
tun-notarized.kext (20141104 (Tunnelblick build 5300))

/Library/Application Support/Citrix Receiver
CitrixGUSB.kext (19.6.0 - SDK 10.9)

/System/Library/Extensions
LfConnectDriver.kext (1.16.4 - SDK 10.9)

There is a chance that one of these kernel extensions is playing with kernel data structures and creating a situation were that programming assert will be false and trigger a kernel panic.


Tradition also says the anti-virus is the most likely candidate because they often bypass official kernel extension 3rd party interfaces and just reach into the kernel anywhere they find it useful.


You can start by removing any and off of the 3rd party kernel extensions listed above.


Of you know know that within a given period of time the panic happens, you can boot into Safe mode, and run that way for a longer period of time to see if the problem goes away, which would be another indication that there is a problem with a 3rd party kernel extension

http://support.apple.com/kb/ht1564

This will not load any 3rd party additions, it will load some more conservative Apple drivers (may cause screen flicker), and it will clear some kernel caches (a cache is saved data in a form that can speed up a program, but is totally redundant to the original source, and thus can be safely cleared).  Booting into Safe mode is just an experiment, but can frequently eliminate any 3rd party interference, or a cached item out-of-sync with the world.  (Verify Safe mode via Applications -> Utilities -> System Information -> Software -> Boot Mode -> Safe vs Normal)

Sep 23, 2019 8:42 AM in response to BobHarris

So it happened again. I was converting some video for upload to a server and it locked up completely unresponsive. Hit the power button to reset and now won’t turn on. I’ve tried holding power for 10 secs, tried resetting SMC, let it sit overnight and tried again this morning and still all I get is sometimes a quick blow of the fan. It will sometimes make a sound from the speaker when plugging in the power cord. Otherwise I have a blank screen, no backlight no display. Additionally, despite being “off” it’s really hot.

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random kernel crash

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