I had a $50 gift card from the apple store. I used it to buy an iphone but the discount was not applied. Why didn't it work?
iPhone XR
It wouldn’t show a discount. It would just lower the amount that is charged to your credit card by $50. If that didn’t happen you’ll need to contact Apple Support.
This was indeed an Apple Store gift card an not an iTunes Store card?
When you got to the payment screen did you enter your gift card number? If you didn't do that then your gift card would not be applied.
Thanks. I will contact them
Yes it was definitely an apple store gift card.
Yes I entered it and in a section for type of payment it showed the discounted price. But when I scrolled to the bottom for the actual payment it didn't have the discount.
using gift cards to buy new iphone
