iTunes unknown purchase on my bank account

hello, I have an question about iTunes purchase. I did not use any iTunes purchase and on 2nd of August 2019, my personal account has deducted 16,548.75 LKR. So I need refund for that unknown purchase on my account. Thank you. Regardsi

iPhone 7

Posted on Sep 2, 2019 11:24 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 3, 2019 1:37 AM

If you've looked at the purchase histories of all iTunes accounts you have linked to the card and not found it (and checked iCloud storage upgrades) : See your purchase history in the App Store or iTunes Store - Apple Support and : If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

and if it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support

contact the card issuer

1 reply
Question marked as Top-ranking reply

Sep 3, 2019 1:37 AM in response to Hetti1217

If you've looked at the purchase histories of all iTunes accounts you have linked to the card and not found it (and checked iCloud storage upgrades) : See your purchase history in the App Store or iTunes Store - Apple Support and : If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

and if it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support

contact the card issuer

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes unknown purchase on my bank account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.