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iTunes unknown purchase on my bank account

hello, I have an question about iTunes purchase. I did not use any iTunes purchase and on 2nd of August 2019, my personal account has deducted 16,548.75 LKR. So I need refund for that unknown purchase on my account. Thank you. Regardsi

iPhone 7

Posted on Sep 2, 2019 11:24 PM

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Question marked as Top-ranking reply

Posted on Sep 3, 2019 1:37 AM

If you've looked at the purchase histories of all iTunes accounts you have linked to the card and not found it (and checked iCloud storage upgrades) : See your purchase history in the App Store or iTunes Store - Apple Support and : If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

and if it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support

contact the card issuer

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Question marked as Top-ranking reply

Sep 3, 2019 1:37 AM in response to Hetti1217

If you've looked at the purchase histories of all iTunes accounts you have linked to the card and not found it (and checked iCloud storage upgrades) : See your purchase history in the App Store or iTunes Store - Apple Support and : If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

and if it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support

contact the card issuer

iTunes unknown purchase on my bank account

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