Itunes
My iTunes has randomly brought a 35 pound purchase and it’s been put on my phone bill that’s just came out my bank. I never purchased anything so I’d like a refund please. I’ve rang 02 and they said to contact you
iPhone 11 Pro Max, iOS 14
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My iTunes has randomly brought a 35 pound purchase and it’s been put on my phone bill that’s just came out my bank. I never purchased anything so I’d like a refund please. I’ve rang 02 and they said to contact you
iPhone 11 Pro Max, iOS 14
This is a user to user forum. This is not apple Support. As users like yourself we cannot give you a refund.
See here for how to identify the charges and request refunds: link-> If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support
This is a user to user forum. This is not apple Support. As users like yourself we cannot give you a refund.
See here for how to identify the charges and request refunds: link-> If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support
We are not sending an email at all. We are just users of Apple products like yourself in a forum for users to help other users. We have no idea who you are or what your email is. So no way for us users to send an email to you. This is not Apple nor Apple Support directly.
If the only indication of this charge is an email message, be aware that it may be a scam. It may not be a real charge, and it may not be from Apple at all.
Again, look in the link provided above for help. And read the following 2 links for additional help regarding fake emails and phishing scams:
Click here-> Identify legitimate emails from the App Store or iTunes Store - Apple Support
and click here: -> Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
If you still need further help, you'll need to contact Apple Support directly at: click here-> Get Support - Apple.com
Are you purposely sending your mail to me directly or accidentally or for all.
Because I have been getting mail from you every hour for a few days now
Itunes