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Mouse won't hover on Safari.

Has anyone had this issue? I've noticed mainly on safari that my house won't hover, so for example on facebook, if I go to 'like' a comment, normally if I were to hover my mouse over the 'like' text it should give me the option to heart react, laugh react, etc. however nothing hovers. Another example is on YouTube, normally if you hover over the progress bar it gives you a box preview of the video and you can hover your mouse and be able to scroll through the video that way. But, again, nothing hovers. I've only noticed it happening over the past few weeks (I don't use my Mac that often) and have shut down and restarted my Mac multiple times. My mouse clicks just fine, and honestly I have no idea what update I'm on so pls don't ask lol. I have a MacBook Air 2018. TIA

MacBook Air

Posted on Sep 3, 2019 1:02 AM

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Question marked as Top-ranking reply

Posted on Sep 3, 2019 7:41 AM

Does the trackpad on the computer do the things the mouse isn't doing? USB or wireless mouse?


Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site.


Go to Safari Preferences/Extensions and turn all extensions off. Quit/reopen Safari and test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information

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5 replies
Question marked as Top-ranking reply

Sep 3, 2019 7:41 AM in response to _aussiegirl_

Does the trackpad on the computer do the things the mouse isn't doing? USB or wireless mouse?


Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site.


Go to Safari Preferences/Extensions and turn all extensions off. Quit/reopen Safari and test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information

Sep 4, 2019 2:40 AM in response to _aussiegirl_

Hello!


I had the same "issue" - in most of the cases with facebook.

This, that work for me and "fix" it was deactivating the “Swap Processes on Cross-Site Navigation” option.


From Safari -> Develop menu -> Experimental Features -> deselect “Swap Processes on Cross-Site Navigation”.

Restart ( close completely and reopen ) safari after the change.


Hope this helps!


BR,

Boris

Mouse won't hover on Safari.

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