You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

İphone trade-in

I want to trade in my current iphoneX with new iphoneX or another model. I stay in Turkey. But i bought my iphoneX from USA several years ago. One of my friend will go to Chicago in couple of days and i want to give my iphoneX to him to trade-in with new one. I have 2 questions that if he can trade in my iphoneX without me and does he need any reservation at apple store for trade in support?

iPhone XS

Posted on Sep 3, 2019 9:18 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 4, 2019 7:12 PM

You cannot make a Genius Bar reservation to purchase a device or do a trade-in, they are only for service. An appointment should not be necessary, you check in with one of the employees at the front of the store and tell them you want to purchase a new iPhone and have a trade-in.

2 replies

Sep 4, 2019 2:05 PM in response to aslanfromistanbul

Hello,


Yes, I would think that it would work assuming that he has all of your information. Apple ID, password, passcode etc.


Turn the device you have into the one you want


Yes, an appointment is recommend, but not mandatory: http://www.apple.com/retail/geniusbar/


Note: buying an iPhone for use in another country is not recommended due to warranty issues.


Good luck.

İphone trade-in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.