Facebook Videos Slow on Safari for Desktop

We have the iMac Pro and have used Safari on several of our computers to access our Facebook page. On all of them, our videos on Facebook load so slowly. The videos load quickly on other browsers and in the app, but they are incredibly slow on desktop Safari. YouTube is fine. We are so confused as to what is going on. This has been going on for a few weeks now.

iMac Pro

Posted on Sep 4, 2019 9:11 AM

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5 replies

Sep 4, 2019 9:37 AM in response to lillyek

Do the computers have the same software? On one of the computers, try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information

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Facebook Videos Slow on Safari for Desktop

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