Hi, I have a question. I bought a new iphone from USA and I traveled for 30 days in Europe and the phone is locked I cannot use the sim card from the carrier from Moldova. What can I do??
iPhone XS
No. Apple does not lock it. Verizon locks it.
Only Verizon can unlock it. Contact them.
No. Apple does not lock it. Verizon locks it.
Only Verizon can unlock it. Contact them.
Had to make sure. You would be surprised at the number of people that purchase locked phones in the US and cannot understand why they cannot use them in Europe. If Verizon will not unlock for 60 days, then I would ask them about their international program. It cannot be too much, because I know that AT&T has one that is only $10/day for each day that you use it.
Where, exactly, did you buy it?
The only source for unlocked iPhones in the US is directly from Apple. Other retailers such as Best Buy do not sell unlocked iPhones.
Verizon has an international plan you might want to look into as well, if you are only going to be traveling for a short period. I'm guessing you are coming back to the US, otherwise why would you purchase a phone from a US carrier and not intend to use it in the US.
Was it working for 30 days?
Unfortunately they don’t
I bought it from Verizon. I was told that apple locked it for 60 days and they cannot do anything . How can I contact the apple to ask them, do you know?
thank you
Ok, thank you
Ok, thank you so much for your help
You're welcome.
Contact the carrier from the US to see if they offer unlocking services.
Sure I am going back, I looked already and it says it’s locked for 60 days after purchasing
Unlock phone
