Apple TV Stuck On AirPlay

My AppleTV (first generation) is showing a black screen with


AirPlay

Wireslessly send what's on your IOS device....


1 Choose Wi-Fi Network

2 Choose This Apple TV


This is frozen in some sort of startup. I've tried unplugging and plugging back in but that doesn't work. I've tried holding down Menu and pressing up and Holding Down Menu and Pressing Down.


Any ideas?

Posted on Sep 4, 2019 3:30 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 5, 2019 12:25 AM

The Apple TV (1st generation) never supported AirPlay, so you must have a different model. Identify your Apple TV model - Apple Support


What you see is the Conference Room Display functionality. Settings﹥AirPlay﹥Conference Room Display﹥On|Off


If the Apple TV has been started up in Conference Room Display mode with restrictions on, then it would require a PIN code to get out of that mode. A restore would erase all settings, including Conference Room Display.


If your Apple TV remote isn’t working - Apple Support (→ Apple Remote (aluminum)). Try unlinking and then linking again of the remote, as described in the support document, to regain remote functionality.

2 replies
Question marked as Top-ranking reply

Sep 5, 2019 12:25 AM in response to Norrrrm

The Apple TV (1st generation) never supported AirPlay, so you must have a different model. Identify your Apple TV model - Apple Support


What you see is the Conference Room Display functionality. Settings﹥AirPlay﹥Conference Room Display﹥On|Off


If the Apple TV has been started up in Conference Room Display mode with restrictions on, then it would require a PIN code to get out of that mode. A restore would erase all settings, including Conference Room Display.


If your Apple TV remote isn’t working - Apple Support (→ Apple Remote (aluminum)). Try unlinking and then linking again of the remote, as described in the support document, to regain remote functionality.

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Apple TV Stuck On AirPlay

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