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tphandley Author

Level 1

6 points

Apple TV stuck on hello

After reset, my Apple TV is stuck on the hello screen

Posted on Apr 26, 2022 9:16 PM

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Community+ 2024

Level 10

139,882 points

Posted on Apr 27, 2022 5:29 AM

stuck

Do you mean that it is not responding to the remote?

What is your model Apple TV? Identify your Apple TV model - Apple Support

What is your model remote? Identify your Apple TV remote - Apple Support

Try linking or pairing the physical remote again. If your Apple TV remote isn't working - Apple Support

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Community+ 2024

Level 10

139,882 points

Apr 27, 2022 5:29 AM in response to tphandley

stuck

Do you mean that it is not responding to the remote?

What is your model Apple TV? Identify your Apple TV model - Apple Support

What is your model remote? Identify your Apple TV remote - Apple Support

Try linking or pairing the physical remote again. If your Apple TV remote isn't working - Apple Support

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Level 10

140,796 points

Apr 26, 2022 10:00 PM in response to tphandley

Unplug it from it's power source for 2-3 minutes and re-attempt to plug it in.

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Apple TV stuck on hello

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