You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Apple TV stuck on Apple TV+ screen

Tried reset. No change. Power off. No change. Great job Apple.

Apple TV (2nd gen)

Posted on Apr 9, 2020 3:34 AM

Top-ranking reply

Community+ 2024

Level 10

143,094 points

Posted on Apr 9, 2020 7:05 AM

If you have an Apple TV (2nd generation), then you do not have access to Apple TV+ on that device.

Either you model Apple TV is different, or you are seeing a different image on screen.

Tried reset. No change.

To reinstall the system software and return to factory settings:

Let us know how that goes.

View in context

Similar questions