problem turning on mail.

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Level 1

17 points

problem turning on mail.

When I try to turn on iCloud mail, it lets me create my email address but then I get an error saying problem turning on mail. Try again. Any ideas what’s happening?

iPhone 8

Posted on Sep 5, 2019 2:44 AM

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Answer 1

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ijustwantmyrefundplease

Level 1

8 points

Sep 23, 2019 3:11 PM in response to Ntxdude

I have this same exact problem in IOS 13. I would really like to create an iCloud email address, but I keep getting the same error as well after following the onscreen instructions, “Problem Turning On Mail

There was a problem turning on your email, try again

OK”

I click “OK” and try again. Nothing happens. I try several times. Nothing happens.

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Answer 2

tygb

Level 9

64,610 points

Sep 5, 2019 4:21 AM in response to Ntxdude

As per this article https://support.apple.com/kb/ph2620?locale=en_US

If you don’t see onscreen instructions after turning on iCloud Mail on your iOS device or Mac, you already have a primary iCloud Mail email address. To create an email alias, see Use email aliases in Mail on iCloud.com.

Read this https://support.apple.com/kb/ph2621?locale=en_US

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Answer 3

Sep 23, 2019 3:25 PM in response to ijustwantmyrefundplease

OK. I got it to work by turning on Location Services. I don’t know if that is exactly what fixed it, but as soon as I flipped that switch, bingo, email.

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problem turning on mail.

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