Can't back up iPhone 8 Plus

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Level 1

11 points

Can't back up iPhone 8 Plus

We have a iPhone 8 Plus connected to our pc laptop. We’ve synced before. Now, for some reason, we’re getting a message saying, ”iTunes could not backup the iPhone because the backup session failed.” Any ideas?

iPhone 8 Plus

Posted on Sep 5, 2019 6:25 AM

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Answer 1

Top-ranking reply

sergekills

Level 7

33,273 points

Sep 5, 2019 6:39 AM in response to BufSolja

Make sure iTunes is updated.
Disable anti-virus and try again.
If still no luck, reinstall iTunes and try again.

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Answer 2

Oct 20, 2019 12:01 AM in response to sergekills

I have been unable to back up my iPhone 8 plus since the associates and or so what called techs @ apple store in Tucson AZ lost my SIM!!! I get the same error message on my phone

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Answer 3

Oct 27, 2019 2:47 PM in response to BufSolja

Well I don’t have an 8+ I just have an eight and I cannot back it up I can use I amazing I can’t back up to the cloud I can’t back up to my Mac.

Apple your quality has gone to **** in a handbasket

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Can't back up iPhone 8 Plus

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