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HELP!! Lost contact Info on iPhone since latest update

How do I fix my phone? My phone was working perfectly until the latest update. The errors started immediately after the update was installed. I receive text messages from contacts existing in my contact list and then their information disappears and only a number shows up. I go into my contact list to send a text to an existing contact. They respond and their contact info is then deleted and only a number appears.. I have lost names, phone numbers, addresses, birthdates, and important notes under the contacts. This is extremely frustrating!!! My iphone is less than a year old.. please help!!!!

Posted on Sep 5, 2019 3:21 PM

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Posted on Sep 5, 2019 3:41 PM

Hello,


If they are really gone, you'll have to restore them from a backup that contained them:


iCloud: Restore your contacts, calendars and reminders, or bookmarks


Restore your iPhone, iPad, or iPod touch from a backup


Good luck.

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HELP!! Lost contact Info on iPhone since latest update

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