You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

All songs were deleted

I changed my bank card and forgot to change it in Apple Music, after 15 days( today) when I was trying to listen a music all my music wasn’t on my iPhone, what I need to do!!!!?

iPhone 6s

Posted on Sep 6, 2019 4:56 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 6, 2019 10:42 AM

If you changed your payment method in the Apple iTunes Store (Apple ID) this takes care of everything you purchase from Apple. Including your Apple Music


If there was a problem with your payment not going through, Apple cancels your subscription.

However if you’ve paid in enough time you may be able to get your music back by following these steps:


Sign out of the iTunes Store and then sign back in.

In settings - Music - Turn off iCloud Music Library and then turn it back on.and Turn on “Show Apple Music”

1 reply
Question marked as Top-ranking reply

Sep 6, 2019 10:42 AM in response to sblatin

If you changed your payment method in the Apple iTunes Store (Apple ID) this takes care of everything you purchase from Apple. Including your Apple Music


If there was a problem with your payment not going through, Apple cancels your subscription.

However if you’ve paid in enough time you may be able to get your music back by following these steps:


Sign out of the iTunes Store and then sign back in.

In settings - Music - Turn off iCloud Music Library and then turn it back on.and Turn on “Show Apple Music”

All songs were deleted

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.