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iTunes is taking my money

i haven’t Purchased anything form iTunes but it keeps taking money form my card and I don’t know why I don’t buy anything for of the app

iPhone SE

Posted on Sep 6, 2019 7:54 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 6, 2019 8:18 AM

Can you make sure that you never subscribe any Apps which are auto renew?

Generally, based on your description, I wonder if it's the auto renew of Apple.

You can check the purchase history according to the following guideline.

https://support.apple.com/en-us/HT204088

If you believe that it's not your fault, you should get in touch with Apple to see what's the problem.

You can reach out to Apple support via the following url:

https://support.apple.com/choose-country-region


Hope it helps.

Karadashianhi


4 replies
Question marked as Top-ranking reply

Sep 6, 2019 8:18 AM in response to naya33

Can you make sure that you never subscribe any Apps which are auto renew?

Generally, based on your description, I wonder if it's the auto renew of Apple.

You can check the purchase history according to the following guideline.

https://support.apple.com/en-us/HT204088

If you believe that it's not your fault, you should get in touch with Apple to see what's the problem.

You can reach out to Apple support via the following url:

https://support.apple.com/choose-country-region


Hope it helps.

Karadashianhi


Sep 6, 2019 8:05 AM in response to naya33

naya33 Said:

i haven’t Purchased anything form iTunes but it keeps taking money form my card and I don’t know why I don’t buy anything for of the app

———-


Contact Apple Support ASAP to get this resolved. They’ll know what’s going on.


You’re not talking with Apple Here. This is a User-to-User forum. We are all Apple Users like you. 🙂


Contacting Apple:

iTunes is taking my money

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