You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Does not charge or turn on

What to do and where to go with this problem? I bought an iPhone a month ago

iPhone XR

Posted on Sep 7, 2019 8:07 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2019 1:13 AM

Start with these troubleshooting steps:-->If your iPhone, iPad, or iPod touch won't charge - Apple Support

or these:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If you still get no help, since your iphone is still covered by warranty, have it inspected at an Apple Store or Authorized Service Provider:--> Apple – Location Selector

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Sep 8, 2019 1:13 AM in response to RinalGaysin

Start with these troubleshooting steps:-->If your iPhone, iPad, or iPod touch won't charge - Apple Support

or these:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If you still get no help, since your iphone is still covered by warranty, have it inspected at an Apple Store or Authorized Service Provider:--> Apple – Location Selector

Regards

Giulio

Does not charge or turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.