Apple ID hacked by someone
Hello, I want to ask, my Apple ID had been hacked by unknown people for purchasing something, and I got purchasing bill in my email, how could I solve the problem?
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Hello, I want to ask, my Apple ID had been hacked by unknown people for purchasing something, and I got purchasing bill in my email, how could I solve the problem?
If you do not see the purchase by using: See your purchase history in the App Store or iTunes Store - Apple Support, or If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support, the email is most likely a scam.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support describes how to identity/report the email.
If you do not see the purchase by using: See your purchase history in the App Store or iTunes Store - Apple Support, or If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support, the email is most likely a scam.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support describes how to identity/report the email.
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Apple ID hacked by someone