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Eac2000 Author

Level 1

4 points

HomePod setup WiFi issues

Hi, I have been trying to set up my HomePod but it gives me the error “unable to connect to WiFi”. What can I do to fix this? My other Apple devices connect flawlessly to my WiFi.

Posted on Sep 8, 2019 8:18 AM

Top-ranking reply

turingtest2

Level 10

274,610 points

Posted on Sep 8, 2019 8:26 AM

Is your Wi-Fi set up with WPA/WPA2 and with any client isolation feature turned off? Check the prerequisites in the Get started section of Set up and use HomePod - Apple Support. Considered these notes in particular:

On the iOS device that you use to set up HomePod, make sure that you signed in to iCloud with your Apple ID and turned on iCloud Keychain. You also need to have two-factor authentication set up for your Apple ID.
Make sure that your iOS device has Bluetooth turned on and is connected to your home Wi-Fi network.

tt2

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HomePod setup WiFi issues

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