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Dear All, my ipad pro 11 inches 2018 can not turn on that it still shows black screen. Any answers?

Dear Mr. or Mrs.,


I have bought an ipad pro for a year and now it could not turn on even i have plugged in power charger.


i try to restart by pressing volume key and power button but it is not working.


Please help me to find out any solution on this matter, thank in advance.


Best regards,


Mr. Chinda

Posted on Sep 9, 2019 2:00 AM

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Question marked as Best reply

Posted on Sep 9, 2019 2:14 AM

chinda290 Said:

I have bought an ipad pro for a year and now it could not turn on even i have plugged in power charger.

———-


Perhaps this is a Faulty Device?


Has this been less than a year? I ask because you have a 1 Year out-of-the-box warranty.


Whatever the timespan, Make Genius Bar Reservation at your Local Apple Store. At the appointment, your device will be looked at. See what can be done about this, such as a swap-out being an option.

1 reply
Question marked as Best reply

Sep 9, 2019 2:14 AM in response to chinda290

chinda290 Said:

I have bought an ipad pro for a year and now it could not turn on even i have plugged in power charger.

———-


Perhaps this is a Faulty Device?


Has this been less than a year? I ask because you have a 1 Year out-of-the-box warranty.


Whatever the timespan, Make Genius Bar Reservation at your Local Apple Store. At the appointment, your device will be looked at. See what can be done about this, such as a swap-out being an option.

Dear All, my ipad pro 11 inches 2018 can not turn on that it still shows black screen. Any answers?

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