No Print settings with Brother HL-L3230

Hello,

I just installed this new Brother laser colour printer. It went smoothly over the wifi, and I can print.

Except that I can't see all the options for print settings.

As per the Brother website, I should see this dialogue box

Instead, my dialogue box shows this:

No options for print setting. If I chose Media & quality, I only get to chose between paper feed and media type.

I have updated the firmware and installed the latest driver.

What else can I do??

Thanks

PS - this happens on 10.14.6 and on 10.11.6