Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apple email says I have a charge I didn't make

How do I learn if this is a legitimate charge made by someone else. I was hacked two weeks ago.


Posted on Sep 10, 2019 10:37 AM

Reply
Question marked as Best reply

Posted on Sep 10, 2019 12:40 PM

Check the email to see if it's from iTunes, and if it is the email will say the device and when it was done :


Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support


Viewing an account's purchase history : See your purchase history in the iTunes Store - Apple Support 

1 reply
Question marked as Best reply

Sep 10, 2019 12:40 PM in response to BJSTRICKLIN

Check the email to see if it's from iTunes, and if it is the email will say the device and when it was done :


Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support


Viewing an account's purchase history : See your purchase history in the iTunes Store - Apple Support 

apple email says I have a charge I didn't make

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.