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Level 1

8 points

My battery Health is 81% but charge reduces very quickly though phone off or on

My battery Health is 81% but charge reduce very quickly though phone off or on. And device is too hot all time. How can I solve this?

[Re-Titled by Moderator]

iPhone 7

Posted on Sep 10, 2019 10:50 AM

Top-ranking reply

Level 10

168,779 points

Posted on Sep 10, 2019 10:53 AM

Contact Apple:

They can do diagnostics remotely.

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5 replies

Top-ranking reply

Level 10

168,779 points

Contact Apple:

They can do diagnostics remotely.

Level 1

8 points

Level 1

8 points

But I cannot contact with them.

Why not?

Level 1

8 points

I write serial number but then nothing was happened!

My battery Health is 81% but charge reduces very quickly though phone off or on