News app not working in US: Channel unavailable

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Level 1

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News app not working in US: Channel unavailable

Hello,

I’m becoming mad with the News app.

In “Today” section I have “No stories”, how can be possible?

In the “Following” section practically for any channel I retrieve the message “Channel Unavailable”. I have tried with National Geographic, Wired, Vox, Vice, The New Yorker...

The “Spotlight” section is populate with different contents but mostly of them, if clicked, I retrieve the same message: “Channel Unavailable”.

It is frustrating, the phone has been purchased in US, I have an US number and I’m located in US. I have checked the location in US and it’s correct.

I have an iPhone SE update with the last iOS release 12.4.1.

How this problem can be solve?

Thanks

iPhone SE

Posted on Sep 10, 2019 11:31 AM

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Answer 1

sterling r

Community Specialist

Sep 11, 2019 1:13 PM in response to MicRio

Hello MicRio,

Thanks for posting about the issue with the News app. I'm glad to see how I can help out.

To start, does it help if you Restart your iPhone, iPad, or iPod touch?

How about if you tap Settings > [name] > iCloud > News, and then toggle News to off and back on?

Also, I notice you're currently on cellular data. Try connecting to Wi-Fi and test again; does that make a difference?

Take care!

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News app not working in US: Channel unavailable

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