News app not working in US: "Story Unavailable" error message

Okay, I have opened a case already when I had the iPhone SE. Now I have iPhone 11 and the problem is continuing to persist.

I open the News app, if I click some of the articles, like CNN, Washington Post, Apple News Spotlight, appear the error "Story Unavailable. This story isn't currently available in your region."

The iPhone 11 is updated to the last version, 13.3.

The Region is set to "United States", the iPhone Language is set to "English".

The credit card used for the AppleID is an U.S. credit card.

I have Family Sharing but News is not Shared.


I have tried what suggested in the previous post: https://discussions.apple.com/thread/250621035?answerId=251195013022#251195013022

toggling on and off in Settings > [name] > iCloud > News but nothing.


What I could do for solving this problem?


Thank you for any help.


Michael

iPhone 11

Posted on Jan 9, 2020 4:54 PM

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Question marked as Top-ranking reply

Posted on Jan 9, 2020 4:58 PM

Ok, I have a wonderful wife... "why you don't uninstall it and re-install?". Done, it works now, because the app asked to use the current location. So probably it was misconfigurated and set in an other region.


Problem solved.


Best.

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News app not working in US: "Story Unavailable" error message

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