My credit card info was stolen

Question

Level 1

8 points

My credit card info was stolen

On Wednesday, September 11, 2019, 03:32:43 AM GMT+3, Joe wrote:

Dear sender,

I have been using Apple account for over 15 years... & below action took me by surprise (First time it happened t me) last Aug. 15th, 2019 receive a message to update my info... After I updated my credit card info...

- On Aug. 18th, 2019 @ 8:42:26 I received SMS from my bank for a charge on my card for $500 @ Miintose Stockholum SE ... My bank declined it.

- On Aug. 18th, 2019 @ 8:43:18 I received SMS from my bank for a charge on my card for $400 @ Slakster Houston TX ... My bank declined it.

- On Aug. 18th, 2019 @ 8:43:41 I received SMS from my bank for a charge on my card for $300 @ Goodocity Las Vegas NV ... My bank declined it.

- On Aug. 18th, 2019 @ 8:44:00 I received SMS from my bank for a charge on my card for $200 @ Red Oak Marketing New Braunfel ... My bank declined it.

So, if you're the hacker? Go & **** yourself ...

If you're the real Apple Support... find out who is ******* with your system

Regards,

Joe

On Monday, September 9, 2019, 11:50:51 PM GMT+3, Apple Service <Y1wEx2oy-4q1J49printerzOu3S@1ZmX.esqprinter.sayangsampemati.com> wrote:

Dear Customer

Your Apple ID is Disabled because There was a problem account information.

Rеviеw all the pеrsonal and sеcurity information in your account. You can rе-active your account by following instructions.

https://appleid.apple.com

Apple Support

Apple ID | Support | Privacy Policy

Apple Inc. 1 Infinite Loop, Cupertino, CA 95014, United States.

All works are all.

[Personal Information Edited by Moderator]

Posted on Sep 10, 2019 6:17 PM

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Answer 1

Top-ranking reply

Eric Root

Level 10

685,221 points

Sep 10, 2019 8:32 PM in response to hownice

Are the above emails you received or has your credit card information been stolen?

Have you contacted your bank to request that your credit card be cancelled and they issue you a new one?

Reference the last email, Apple won't send you an email/text telling you your account is disabled/restricted or will be disabled/restricted. You will find out the next time you try to log in somewhere.

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .

The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams

Identifying legitimate emails from the iTunes Store

Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.

reportphishing@apple.com

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